Inside Sales & Administrative Associate

Location: Tomball / Houston, TX
Schedule: Full-Time, Monday–Friday (8:00 am–5:00 pm)
Work Model: Hybrid (in-office training required)
Department: Sales
Reports To: CEO

About Proximity Systems

Proximity Systems is a leading U.S. manufacturer of technology-ready workstations, cabinets, and custom solutions that improve safety, efficiency, and workflow across healthcare, government, commercial, and retail environments. Our products are designed and built in Texas and used in more than 1,500 facilities nationwide. We are a mission-driven, quality-focused organization that values integrity, teamwork, and delivering exceptional customer experiences.

Position Overview

The Inside Sales & Administrative Associate plays a key role in generating new qualified leads, managing customer reorders, supporting reseller relationships, and ensuring operational accuracy. This position blends outbound prospecting with detailed administrative support to help the sales organization scale efficiently and effectively.

Key Responsibilities

Pipeline Generation & New Business Development (40%)

• Make 20–30 outbound calls per day to prospects, previous customers, and strategic targets.

• Follow up on marketing and trade show leads within 8 business hours.

• Conduct initial qualification conversations to assess need, budget, timing, and decision criteria.

• Enter, qualify, and maintain prospects in Salesforce using defined standards.

• Create and update segmented prospect lists.

• Schedule product demos and ensure all pre-demo notes and customer context are documented.

• Re-engage aging or dormant leads via email, LinkedIn, and targeted outbound messaging.

• Record all activities in Salesforce to support accurate forecasting and reporting.

Success Metrics:

• 4–6 qualified leads per month

• $100,000+ new pipeline per quarter

• 5+ demos scheduled per month

• 10–15% conversion from qualified lead to opportunity

Customer Revenue & Reorder Management (30%)

• Respond to customer and reseller reorder requests within 2 hours.

• Prepare accurate quotes and confirm configuration details before processing.

• Validate pricing within approved ranges; escalate pricing exceptions as needed.

• Enter reorders and small expansions into Salesforce with real-time updates.

• Provide customers with order confirmations, lead times, and shipment updates.

• Support reseller partners with timely communication and deal coordination.

• Collaborate with operations and customer service to quickly resolve issues.

Success Metrics:

• <2-hour reorder response/quote turnaround

• 98%+ accuracy on quotes and order packets

Sales Operations & Administrative Support (30%)

• Prepare quotes, proposals, spec sheets, and design requests with exceptional accuracy.

• Assemble accurate, complete order packets for internal operations.

• Maintain 99.5% accuracy across Salesforce opportunities, contacts, and forecasting fields.

• Support trade show scheduling, booth coordination, and shipment planning.

• Assist outside sales with scheduling, documentation, follow-up, and communication.

• Coordinate product information requests, samples, and configuration details.

• Maintain CRM data integrity by cleaning duplicates and ensuring accurate account ownership.

Qualifications

Education & Experience

• Bachelor’s degree in Business, Distribution, or related field preferred (experience considered).

• 2–5 years of inside sales, SDR/BDR, customer service, or office administration experience.

• Salesforce proficiency strongly preferred.

• Experience in healthcare IT, medical equipment, or B2B sales is beneficial.

Skills & Attributes

• High-volume outbound calling capability.

• Excellent verbal and written communication skills.

• Strong attention to detail with reliable follow-through.

• Proficiency with Microsoft Office; LinkedIn Navigator a plus.

• Resourceful, self-motivated, persistent, and team-oriented.

• Demonstrates Proximity Systems values:

  • Follow the Golden Rule

  • Be Driven

  • Exhibit Ownership Thinking

  • Operate with Integrity

  • Put “We” Above “Me”

Physical Requirements

This role includes extended periods of sitting, computer use, occasional standing/walking, and lifting up to 30 lbs. Reasonable accommodations are available in accordance with applicable laws.

Why Join Proximity Systems

• Contribute to a growing U.S. manufacturing company with a national footprint.

• Work directly with leadership and influence sales success.

• Enjoy a collaborative, supportive environment with strong values.

• Hybrid flexibility after training and opportunities for professional growth.

Apply Now

We review applications quickly and encourage early submission. If you are motivated, detail-oriented, and ready to grow your sales career, we want to hear from you.